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JICE / CLIENT WORK

Turn complex problems into measurable business outcomes

The work below is anonymized. We preserve the business problem, solution approach and target range to show how an engagement moves from definition to production.

Explore client work

Unifying marketing spend across six markets in one operating view

Hisale unified budgets, delivery evidence and attribution so marketing, finance and management could work from the same spend language.

Business challenge

Multi-entity, multi-currency and multi-channel spend lived in spreadsheets and chat threads, delaying commitments, settlement and outcome analysis.

Solution path

The project aligned spend definitions and responsibility centers before connecting approvals, contracts, campaigns and order data into a traceable closed loop.

  1. 1Redesign budget and spend definitions
  2. 2Launch tiered approvals and budget commitment
  3. 3Connect campaign, order and settlement data
30–45%Target reduction in monthly settlement cycle
90%+Target real-time budget visibility
1Unified cross-market spend language

We can finally see budget and execution while campaigns are running, rather than discovering everything at month-end.

Operations lead, cross-border retail company · Project interview summary

Moving process knowledge from document repositories into frontline problem solving

ThinkNow powered a knowledge and workflow agent that gave engineering, quality and service teams traceable answers and coordinated actions.

Business challenge

Knowledge was scattered across policies, drawings, work orders and expert experience, causing slow retrieval and repeated cross-team verification.

Solution path

The solution established permission-aware indexing, question taxonomy and citation rules, then connected required actions to work-order and approval systems.

  1. 1Knowledge inventory and permission mapping
  2. 2Build a representative evaluation set
  3. 3Connect work orders and roll out gradually
40–60%Target reduction in repetitive search time
100%Critical answers retain source citations
TieredRole-based knowledge and tool access

What gave us confidence was that every answer returned to its source, and the agent knew when to stop and ask a person.

Digital transformation lead, manufacturing company · Project interview summary

From marketplace storefronts to a brand-owned regional growth platform

BootMall created a bilingual, multi-currency storefront that consolidated content, commerce and first-party data into brand-owned assets.

Business challenge

The brand relied on third-party marketplaces, limiting customer data ownership while new-market content, payment and logistics experiences remained inconsistent.

Solution path

The team completed a localized template and transaction loop in one priority market, then expanded to adjacent markets and connected email and advertising audiences.

  1. 1Map brand content and priority markets
  2. 2Build local commerce and fulfillment
  3. 3Establish SEO and first-party data operations
6–10 weeksTarget first-market launch
2Launch languages and local content systems
OwnedDomain, content and core customer data

The storefront is no longer a one-off project; it is a digital foundation we can reuse in every new market.

Growth lead, regional consumer brand · Project interview summary

Turning account research, solution preparation and follow-up into a reusable intelligent workflow

ThinkNow connected account data, project knowledge and CRM so teams could work faster within explicit review boundaries.

Business challenge

Account information was fragmented across documents, email and personal experience; proposal work depended on senior staff and CRM follow-up was inconsistent.

Solution path

The agent assembled sourced account context and project history, drafted a proposal structure, and synchronized reviewed follow-up actions with CRM.

  1. 1Define usable knowledge and confidentiality boundaries
  2. 2Create proposal and follow-up task templates
  3. 3Connect CRM and human review gates
35–50%Target reduction in research preparation
TraceableProposal points linked to sources
Human-reviewedCritical external content requires approval

It did not make decisions for consultants. It made preparation complete so senior colleagues could spend their time on judgment.

Partner, professional services firm · Project interview summary

Clarify your first high-value scenario

Build the solution around your real business constraints

Share your business goal, current stage and constraints. We will assess scenario value and data readiness, then recommend a practical next step.

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